Privacy Policy

1. Introduction

This Privacy Policy explains how Lernaido ("we", "us", "our") collects, uses, and protects your personal information when you use our services and platform.

2. Data We Collect

• Account Data: Email address, password (hashed), country/region, and grade provided during registration.
• Profile Data: Nicknames or pseudonyms for children, curriculum or school type selections.
• Homework Data: Content from uploaded assignments, including extracted text and correction results. Original images are stored to provide our service.
• Usage Data: Logs of feature usage, timestamps, device type, language preference, and pseudonymized analytics.

3. How We Use Your Data

• To provide and improve educational services and personalized learning experiences.
• To process homework assignments and generate feedback.
• To communicate important service information, such as registration, updates, and legal notices.
• To ensure security, monitor service integrity, and analyze pseudonymized usage trends.

4. Image and Data Handling

Uploaded homework images are stored for processing and content extraction. Extracted data and correction results are stored with pseudonymized metadata (user ID, region, grade level). Images are deleted when a user account is deleted upon request.

5. Data Sharing and Disclosure

• We do not sell or rent your personal data to third parties.
• Data may be shared with service providers (e.g., cloud hosting, AI processing) solely for delivering our services, under strict confidentiality and in compliance with data protection laws.
• Data may be disclosed if required by law or to protect the rights, property, or safety of Lernaido or its users.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we implement legal safeguards (such as Standard Contractual Clauses) to ensure adequate data protection.

7. Children's Privacy

• We do not knowingly collect personal information from children without verifiable parental or guardian consent.
• Children's real names are not required; we recommend using nicknames or pseudonyms.

8. Data Security

We use industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Data Retention

We retain only the minimum data necessary for educational, operational, and legal purposes. Uploaded images are stored to provide our service and extracted data is retained only as long as needed to provide our service or as required by law. All images and data are deleted when a user account is deleted upon request.

10. Your Rights

• You have the right to access, correct, or delete your data, and to object to or restrict certain processing (subject to applicable law).
• You may request a copy of your data or request account deletion by contacting us at [email protected].

11. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the App or by email. Continued use of the service after changes constitutes acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact us at [email protected].